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CUSTOMER SUPPORT

Support That's Actually There When You Need It.

24/7 US-based technical assistance for every Beza LED installation. Call us. Email us. We're here.

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CONTACT CHANNELS

How to Reach Us

Phone Support

Call us anytime — 24 hours, 7 days a week.

+1 (786) 826-7016

Call Now
Email Support

Send us a detailed description of your issue. We respond within 2 business hours.

support@bezaled.com

Email Us
Support Ticket

For technical issues, submit a ticket below. Our team will diagnose and respond with a solution.

Submit Ticket
WARRANTY

Industry-Leading 5-Year Coverage

Every Beza LED display ships with comprehensive warranty protection. Here's what's included.

What's Covered

Dead/stuck pixels
Cabinet power supply failures
LED module replacements
Control system hardware failures
Manufacturing defects

Not Covered

Physical damage from improper handling
Water/weather damage outside IP specs
Modifications without Beza LED authorization
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FAQ

Common Support Questions

My screen has dead pixels. What do I do?
Contact us immediately at +1 (786) 826-7016 or email support@bezaled.com. Our team will assess the issue remotely and arrange replacement modules under your 5-year warranty if applicable.
The screen is turning on but showing no image. What should I check?
First, verify all data cables between the sending card and receiving cards are secure. Check that your content source (laptop, media player) is properly connected and outputting signal. If the issue persists, call our 24/7 support line.
Can I update my content remotely?
Yes. All Beza LED systems are configured with remote content management capabilities. Our team will walk you through your CMS during setup.
What if I need to expand my display in the future?
Our modular cabinets are designed to expand. Existing installations can be extended without replacing current panels. Contact sales for a custom expansion quote.
My warranty period ended. Do you still provide support?
Yes. We offer extended service contracts and post-warranty support packages. Contact us to discuss options.
SUBMIT A TICKET

Submit a Support Ticket

Describe your issue in detail and our team will get back to you with a solution.

Our team typically responds within 2 business hours.
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